PRIVACY POLICY
This is the privacy policy of Albion Events Limited, a company incorporated in England & Wales under number 12524344 whose registered office is at Nexus House, 2 Cray Road, Sidcup, Kent, DA14 5DA. We respect your privacy and are committed to protecting your personal data.

This policy was updated on 7th April 2020.

1. INTRODUCTION
This privacy policy aims to inform you about how we collect and process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means to collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you.
We are committed to protecting your privacy and the confidentiality of your personal information. Our policy is not just an exercise in complying with the law, but a continuation of our respect for you and your personal information.
We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
Our policy complies with the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR).
The law requires us to tell you about your rights and our obligations to you in regard to the processing and control of your personal data. We do this now, by requesting that you read the information provided at http://www.knowyourprivacyrights.org
Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

2. WHAT INFORMATION WE MAY COLLECT ABOUT YOU
In order to respond to an enquiry, process and fulfil your booking or send you a brochure or other promotional material, we need to collect personal data from you. When we refer to personal data, we mean any information which relates to an
identified or identifiable individual.

You may provide personal data to us in various ways. We have provided examples below. This may be provided over the telephone, online through our website or in emails to us. Additionally, in order to allow you to experience a more personalised service when you visit our website, we may find out about your interests. We may do so by asking you to provide this information, by reading your comments and/or by looking at the areas of our website you have visited as referred to below.

Depending on what's required, the personal data we collect may include names and contact details (such as telephone numbers, postal and e-mail addresses) and credit/ debit card or other payment information. It may also include information relating to any disability or medical condition which may affect travel arrangements and dietary restrictions which may disclose your religious beliefs. This sort of information is regarded as sensitive personal data. All references in this privacy notice to personal data include sensitive personal data unless otherwise stated.

Please do not provide your personal data to us if you are not happy for us to process this information in accordance with this privacy policy.

3. HOW DO WE USE THE INFORMATION WE COLLECT ABOUT YOU?
o If you sign up to our newsletter we will ask for your name, address and email address. This is so we can effectively e-mail you the requested item.
o If you submit an enquiry form we will ask for your name, telephone number and e-mail address. This is so we can effectively respond to your request.
o If you want to make a booking with us, we may ask for the personal information of all guests/passengers. This is likely to include the personal data set out above. This is required so that we can make and provide the necessary arrangements.
o If you submit a CV to us, we will ask for your name and email address in order to effectively respond to your application.
o If you submit feedback to us, we will ask for your name and email address in order to effectively respond to your feedback.

You are entitled to ask us (by letter or e-mail) what personal data of yours is being held or processed, for what purpose and to whom it may be or has been disclosed. No fee will be charged for responding to this request unless it is obviously unfounded or excessive or we have previously provided the same information.

In addition to asking you to submit personal data, we may collect information about you automatically when you visit our website. The collection of information may involve the use of cookies and web beacons. A web beacon is a small graphic image placed on a web page that is designed to allow us to monitor visitors to our website. A cookie is a small text file that is placed on your computer's hard drive or mobile device by your web browser when you first visit our website.

The cookie allows us to identify your computer and find out details about your last visit. Most internet browsers accept cookies automatically, but usually you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. If you choose not to receive our cookies, we cannot guarantee that your experience with our website will be as quick or responsive as if you do receive cookies. The information collected by cookies and web beacons is not personally identifiable, it includes general information about your computer settings, your connection to the internet e.g. operating system and platforms, IP address, your browsing patterns and timings of browsing on our website and your geographical location.

4. WILL WE SHARE YOUR DATA WITH ANYONE ELSE?
Where you make a booking or booking enquiry, appropriate personal data will be passed on to the relevant suppliers (such as hospitality providers, airlines, hotels, car hire companies etc) and any other third party (such as banks and/or credit card companies) who need this information so that your chosen arrangements can be booked and provided or your booking enquiry answered. Once your booking has been made, your personal data may also be provided to government / public authorities such as customs or immigration if required by them, or as required by law. Certain information may also be passed on to security or credit checking companies.

We only provide third parties with the personal data they require in order to deliver their services. Other than in relation to government / public authorities (over whom we have no control), we will take appropriate steps which are intended to ensure that anyone to whom we pass your personal data for any reason agrees to keep it secure, only uses it for the purpose of providing their services and does not collect any personal data from you in the course of performing their services. If we cannot pass personal data to the relevant suppliers or any other third party as applicable, whether in the EEA or not, we will be unable to fulfil your booking. In making your booking, you consent to your personal data being passed on to the relevant suppliers and other third parties.

5. HOW DO WE PROTECT YOUR PERSONAL DATA?
We take appropriate technical and organisational measures to protect against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data, which is appropriate to the harm
that might result from the unauthorised or unlawful processing or accidental loss, destruction or damage and the nature of the data to be protected, having regard to the state of technological development and the cost of implementing any measures.

6. WHAT ARE OUR MARKETING PRACTICES?
We would like to keep you up to date with our latest offers, partnerships, sales, promotions, competitions that we think might be of interest/relevance to you, particularly new events we are covering. We may send you marketing based upon our business to business relationship or if you have specifically provided us with your consent and then have not asked us not to send this. You can ask us not to send you marketing at any time by clicking on the ‘unsubscribe’ link included in all of our Newsletter emails, or by contacting us at hello@albion-events.com.

7. HOW LONG CAN WE RETAIN YOUR PERSONAL DATA?
We will only keep your personal data for as long as necessary to fulfil the purpose we collected it for, including for the purpose of satisfying any legal accounting or reporting requirements. We operate a data retention policy and look to find ways to reduce the amount of information we hold and the length of time we hold it for. By law we have to keep basic information about booking and our customers for six years for legal claims and tax purposes.

You can withdraw your consent to receiving marketing material or other communications from us, either generally or in any particular way, at any time by emailing us at hello@albion-events.com, alternatively you can telephone us.

8. CAN THIS POLICY BE CHANGED?
Yes, from time to time we may need to make changes to this privacy policy. These may be required as a result of changes in data protection laws or in the guidance issued by regulators such as the Information Commissioner's Office (which is usually referred to as the ICO) or where we make changes to our procedures. The latest version of this privacy policy will be on our website.

Any queries regarding our privacy policy may be emailed to hello@albion-events.com